Using Floorplan by Toddoo

Authorised use

Use the application only through an account and organisation you are authorised to access. Keep account credentials private, follow the permissions assigned to you, and notify your organisation if access no longer appears appropriate.

Content and source files

Users and their organisations are responsible for the content they upload, import, edit, publish, or export, including having the necessary rights to venue drawings, logos, contact details, and other source material.

Acceptable operation

Do not use the application to:

• access another organisation or user account without permission;
• upload unlawful or malicious material;
• bypass security controls, disrupt the service, or place unreasonable load on shared systems; or
• misrepresent a draft, preview, or export as an approved plan.

Reviewing plans and exports

Floorplans, measurements, validations, and exports support event planning, but authorised users remain responsible for checking the result against source drawings, venue requirements, safety rules, and the operational needs of the event before relying on it.

Availability and changes

Features and integrations can change as the application develops. Service levels, support arrangements, data retention, and commercial conditions are governed by the applicable agreement with your organisation where one exists.

Contact

Questions about access or an organisation workspace should first go to that organisation's administrator. For product or contractual questions, use the Floorplan Manager support channel provided to your organisation.